Note: This project is for academic purposes only. It required incorporating 10 locations in Melbourne and using AR technology, so some decisions were made to meet the project's criteria.

Note: This project is for academic purposes only. It required incorporating 10 locations in Melbourne and using AR technology, so some decisions were made to meet the project's criteria.

Note: This project is for academic purposes only. It required incorporating 10 locations in Melbourne and using AR technology, so some decisions were made to meet the project's criteria.

In late September 2023, Victoria has:

1.9M

international visitors

28M

domestic visitors

82.1M

nights spent by domestic visitor

nights spent by domestic visitor

The growing number of tourists in Victoria raises concerns about the region's carbon footprint, with tourism activities contributing to greenhouse gas emissions and climate change.

The growing number of tourists in Victoria raises concerns about the region's carbon footprint, with tourism activities contributing to greenhouse gas emissions and climate change.

The growing number of tourists in Victoria raises concerns about the region's carbon footprint, with tourism activities contributing to greenhouse gas emissions and climate change.

I conducted a focus group with 4 target users to understand why, how, and when they would use the app.

INSIGHT 1

WHY THEY USE THE APP?

COST

The target users are relatively young, so they are concerned about travel costs, especially for eco-friendly options.

EDUCATION

Users mentioned they feel more engaged when they unintentionally learn something new through entertainment activities.

SOCIAL MEDIA

This group’s decision is highly influenced by social media.

INSIGHT 1

WHY THEY USE THE APP?

COST

The target users are relatively young, so they are concerned about travel costs, especially for eco-friendly options.

EDUCATION

Users mentioned they feel more engaged when they unintentionally learn something new through entertainment activities.

SOCIAL MEDIA

This group’s decision is highly influenced by social media.

INSIGHT 1

WHY THEY USE THE APP?

COST

The target users are relatively young, so they are concerned about travel costs, especially for eco-friendly options.

EDUCATION

Users mentioned they feel more engaged when they unintentionally learn something new through entertainment activities.

SOCIAL MEDIA

This group’s decision is highly influenced by social media.

INSIGHT 2

HOW TO KEEP THEM ENGAGED?

GAMIFICATION

Engage users by including rewards, leaderboards, and achievements.

PROCESS VISUALIZATION

Feature a character that grows and changes through each zone. Show users their progress and how their actions matter.

REWARDS

Users can earn points in the app that they can exchange for real-life vouchers, providing clear incentives for participation.

INSIGHT 2

HOW TO KEEP THEM ENGAGED?

GAMIFICATION

Engage users by including rewards, leaderboards, and achievements.

PROCESS VISUALIZATION

Feature a character that grows and changes through each zone. Show users their progress and how their actions matter.

REWARDS

Users can earn points in the app that they can exchange for real-life vouchers, providing clear incentives for participation.

INSIGHT 2

HOW TO KEEP THEM ENGAGED?

GAMIFICATION

Engage users by including rewards, leaderboards, and achievements.

PROCESS VISUALIZATION

Feature a character that grows and changes through each zone. Show users their progress and how their actions matter.

REWARDS

Users can earn points in the app that they can exchange for real-life vouchers, providing clear incentives for participation.

INSIGHT 3

WHEN WILL THEY USE THE APP?

OUTSIDE

Users are likely to start using the app when they're looking for places to visit while on the go.

Provide audio guides, keep the map active, reduce reading time, and minimize steps to make it easy to use on the go.

DAYTIME

Users prefer exploring different spots during the day and relax at night.

Choose locations that are open during the day and use strong contrast colors in the app to prevent glare from sunlight making the screen hard to read.

INSIGHT 3

WHEN WILL THEY USE THE APP?

OUTSIDE

Users are likely to start using the app when they're looking for places to visit while on the go.

Provide audio guides, keep the map active, reduce reading time, and minimize steps to make it easy to use on the go.

DAYTIME

Users prefer exploring different spots during the day and relax at night.

Choose locations that are open during the day and use strong contrast colors in the app to prevent glare from sunlight making the screen hard to read.

INSIGHT 3

WHEN WILL THEY USE THE APP?

OUTSIDE

Users are likely to start using the app when they're looking for places to visit while on the go.

DAYTIME

Users prefer exploring different spots during the day and relax at night.

OUTSIDE FEATURES

Provide audio guides, keep the map active, reduce reading time, and minimize steps to make it easy to use on the go.

DAYTIME FEATURES

Choose locations that are open during the day and use strong contrast colors in the app to prevent glare from sunlight making the screen hard to read.

OUTSIDE FEATURES

Provide audio guides, keep the map active, reduce reading time, and minimize steps to make it easy to use on the go.

DAYTIME FEATURES

Choose locations that are open during the day and use strong contrast colors in the app to prevent glare from sunlight making the screen hard to read.

FINAL SOLUTION

The prototype was revised twice after two rounds of usability testing: field testing and focus group feedback.

HIGHLIGHT 1

STORY-DRIVEN NAVIGATION

NAMING: OTOO

NAMING: OTOO

Pronounced as "o-too" (əʊ-tuː) phonetically resembles "O2," symbolizing oxygen.

THE STORY

THE STORY

Otoo represents oxygen, beginning in its most polluted form. As users progress through the game and complete challenges, they help purify Otoo, gradually restoring it to its original state.

STRUCTURE

STRUCTURE

The 10 chosen locations are divided into 3 zones. The user's journey is structured as a 'treasure hunt,' requiring the completion of challenges to unlock the next phase.

HIGHLIGHT 2

FINAL DESIGN

BOARDING

BOARDING

MAIN FLOW

Start at home page

Check out the location

Audio on the way

Notification when arrived

Have fun with challenges

See impact - Earn rewards

See impact Earn rewards

INTERESTED?

For more details, check out the full case study or my final report.

I respectfully acknowledge the Wurundjeri People of the Kulin Nation, who are the Traditional Owners of the land on which I live and work.

I pay my respects to their Elders past, present, and emerging, and honor their connection to this land, its history, and its culture.

NAVIGATION
LET'S CONNECT :)

Made with Framer by Stacey Le © 2024

NAVIGATION
LET'S CONNECT :)

I respectfully acknowledge the Wurundjeri People of the Kulin Nation, who are the Traditional Owners of the land on which I live and work.

I pay my respects to their Elders past, present, and emerging, and honor their connection to this land, its history, and its culture.

Made with Framer by Stacey Le © 2024

I respectfully acknowledge the Wurundjeri People of the Kulin Nation, who are the Traditional Owners of the land on which I live and work.

I pay my respects to their Elders past, present, and emerging, and honor their connection to this land, its history, and its culture.

NAVIGATION
LET'S CONNECT :)

Made with Framer by Stacey Le © 2024